Privacy policy
Short version: we only use what you give us to respond to your request and do the work. We don't sell it.
What we collect
When you call, text, or send a form, we receive the details you provide: your name, phone number, email, address or ZIP, and a description of the work. Our website also collects technical information such as browser type, device, approximate location, and pages visited. It also notes in your browser how you reached us, such as an ad, a search, or a link from another site, and includes that with a form you send so we know which sources bring us work.
Analytics and spam protection
We use Google Analytics and Microsoft Clarity to understand how people use this site and to improve it. They show us which pages get visits and how people scroll, click, and tap. Clarity can also make recordings and heatmaps of that page activity, with what you type into form fields masked. These services use cookies and similar technology, and they process this data under the Google and Microsoft privacy policies.
Advertising measurement
We advertise on Google. When you send a quote form, your browser turns the email and phone number you entered into a one-way code, called a hash, before anything leaves your device. That code is sent to Google with the request so we can tell which of our ads led to it. Google uses it to match the request to an ad click and does not give us any information that identifies you. This is handled under the Google privacy policy.
Our quote forms use Cloudflare Turnstile to block spam and bots. It checks technical signals from your browser when you use a form, under Cloudflare's privacy policy.
How we use it
To respond to your inquiry, prepare estimates, schedule and perform work, send invoices, and follow up about the job. If you text us or send a quote form, we may text the number you gave to confirm we got your request and to follow up about it, a few messages at most. Message and data rates may apply. Reply STOP to any text to stop them, or ask us to stop at any time.
Sharing
We don't sell or rent your information. We share it only with people who need it to do your job (for example a trade partner we bring in with your approval) or when the law requires it. The coded ad-measurement data described above is the only exception. We never share your mobile number or your agreement to get texts with anyone for their own marketing.
Keeping it safe
Form submissions are sent to us over an encrypted connection and stored in our business email, phone system, lead tracker and scheduling tools, which are password protected.
Your choices
Want your information deleted, or want to stop hearing from us? Call or text (346) 676-2FIX (346-676-2349) or write to us through the contact page.
Last updated November 2026.